Plan Management Back Office
We deploy trained Southern African specialists into your plan management operation. Your registration, your participant relationships, your compliance obligations stay exactly where they belong: with you. We handle the operational load behind the scenes.
What We Handle
Invoice Validation:
Every invoice checked against the participant's plan, budget category, and pricing arrangements before it moves anywhere near payment. Errors caught before they become compliance problems.
PACE and PRODA Claim Submission:
Claims submitted accurately and on time, every cycle. We track submission windows so nothing lapses and no participant payment is delayed because of a missed deadline.
Budget Monitoring:
Real-time tracking against plan budgets across all categories, so you and your participants always know where funds stand, and so overspend or underspend gets flagged before it becomes a problem at plan review.
Monthly Statement Generation:
Your participants and their families deserve clear, timely visibility over their funding, and delivering that shouldn't fall on your team to produce from scratch every month. We generate accurate, professionally formatted monthly statements for every participant on your books, ready for you to share directly with families and Support Coordinators. Consistent, on-schedule statements that reflect your professionalism as a provider, without adding to your administrative load.
